SAGE COVER & SAGE COVER EXTRA
*Add SageCover or SageCover Extra to provide you with a comprehensive support service and enable you to get the most from your software.*
It’s vital to the health of your business to keep things running smoothly, so it's essential you're always up to date with the latest business legislation and have the best possible support to help you cope with business issues.
SageCover and SageCover Extra are much more than just support services. Sage support staff are always available to answer your questions, offer complete support your business, and provide expert guidance and practical advice. And whenever you need to contact us, there are always plenty of options.
Telephone support
Over 350 UK-based expert telephone advisors make sure you’re getting the most from your software, sort your technical queries, and can access your computer remotely to get to the heart of your problem.
Email support
Sometimes it's easier to email - our experts will have an answer to your question by the next working day.
Thousands of answers one click away
Ask Sage is our flexible online service that allows you to log on and search for answers to over 6,000 FAQ's, step-by-step guides and articles.
Stay on top of Legislation changes
We'll guarantee you peace of mind and make sure your business is compliant with regular software updates to make sure you're ready for any legislation changes, including VAT and Payroll Year End.
Sage HR Advice
Choose SageCover with Sage 50 Payroll and you'll get Sage HR Advice, our online advice service that translates the law into plain English & guides you through critical HR issues.
Latest news & Information
You’ll receive our quarterly 'Solutions' magazine that tackles topical business issues, as well as regular emails and online daily news round-ups to make sure your business doesn't miss a trick in the business world.
Practical Business Advice
Sometimes you might need a little extra help. Whether that’s information on equal opportunities and legislation, or guidance on disciplinary matters, our online library allows you to browse a range of expert reports.
Data recovery & password retrieval
Our in-house experts will retrieve your data by the next working day, and if you lose your password we'll get you up and running for half the normal price.
Add SageCover when you buy your software through Thyme Training Store.
SageCover Extra offers your business complete support, ensuring you always have the latest software complete with all the vital legislation updates. It has all the benefits of SageCover plus...
Free software upgrades
With SageCover Extra you can be safe in the knowledge that you’ll always be working with the latest software, as you'll automatically get the latest version of your software free of charge every time we release one.
Sage Health & Safety Advice
Choose SageCover Extra with Sage 50 Accounts or Sage 50 Payroll and you'll get Sage Health & Safety Advice, our online advice service that keeps you up to date with H&S legislation and gives you all the tools you need to remain compliant
Business Toolkits
Sage 50 Accounts users get our Benchmarker, Planner, Cost calculator and Financial Checker toolkits included. If you're using Sage 50 Payroll you'll get our Personality Profiler, Interview Guide and Development Analysis toolkits to help you manage your people.
Customised Reports
Your Sage software has a vast range of ready-made reports, but there may be times when your business needs something especially customised to make life easier. Sage 50 Payroll users also receive the three most requested reports with their membership, and Sage 50 Accounts users get the most popular report free of charge by email every month.
Specialist support at vital times of year
We'll make sure you don't overlook anything at the most hectic times of year, like VAT changes in December 2009. And a must-have for Sage 50 Payroll users, our award-winning Payroll Year End support will make sure nothing is overlooked when making those all-important submissions to HM Revenue & Customs.
Even more savings
As well as a £50 customised stationery voucher, Sage 50 Accounts users get 30% off addtional user licenses or adding extra companies to your software. Sage 50 Payroll customers get 20% off additonal user licenses or increasing the number employees or companies on your software.
Add SageCover Extra when you buy your software through Thyme Training Store.
